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Gartner Application Performance Monitoring
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gartner quadrant on customer service and social media - ClickZ
2021 Magic Quadrant for Application Performance Monitoring (APM)
Top 13 Social Media Monitoring Tools (2017) - Business 2 Community
Gartner's MQs and G2 Grids '21 highlights of Analytics & Business Intelligence (ABI) and Data Science & Machine Learning (DSML) Platforms
